Shipping FAQ

Free Shipping Right Across Canada on all Orders over $150

Diabetes Express Pharmacy offers FREE shipping on all qualifying orders right across Canada. We offer multiple courier services to suit your needs. Each courier service delivers in the same amount of time, but have special qualities that ensure your package reaches you quickly.

Do you ship to any other country?
We do not ship outside of Canada.

Your Best Shipping Option: All Orders are Signature Required. No  Exception.

Canada Post Expresspost is the best suited for those who would like their packages delivered to their home. If by chance you are not home when they arrive it will go to your local post office, which is almost guaranteed to be closer than another courier depot centre.

What is a qualifying order?
Orders that qualify for FREE shipping are all orders over $150 before taxes and/ or 3 months worth of prescriptions filled within our pharmacy.

What is the regular charge for shipping?
We have the lowest online flat rate fee for orders that do not qualify which is $9.00 plus tax.

How long does it take to get my order?

Orders placed before 3:00pm EST are processed and shipped the same day. Any orders after 3:00pm EST, may be shipped the next day, but we will try our best to process it as quickly as possible. You can expect your order to arrive within 1-2 business days.