Return of Product Policy
- We do not accept returns of any of the products on the site due to Health Canada regulations unless; the products have been shipped in error by Diabetes Express.
- To report a shipping error please call 1-866-418-3392 and our Customer Loyalty Team will provide an authorization code, return label and also ship out the proper items to you quickly.
- Returned product must be in the original packaging and packed in a second container (external packaging), unless otherwise noted in the return authorization.
WARRANTY ISSUES or PRODUCT CONCERNS
- Any and all concerns, including warranty, product complaints and concerns regarding the Dario product line should be addressed directly with the distributor Auto Control Medical as soon as they are apparent. Please call 1-800-461-0991 to log your issue and one of the Auto Control Medical friendly staff will troubleshoot and resolve your concern.